This is not exactly a "top 10" líst, as all of the following things could easily be listed as the most important consideration. Individuals, small companies and big corporations all need to consider the same things when choosing a hosting package.
The overall "tip" here is that you need to get accurate information to make comparisons among hosts. Therefore, each individual tip is another, separate aspect of the hosting relationship that you need to investigate. You should take them all seriously.
1. Traffic ("data transfer" or "bandwidth") - These terms refer to the amount of information, measured in bytes, that is delivered from your website to visitors. Although you will hear about "unlímited bandwidth", check to see if the same terminology used for marketing purposes is reflected in the contract. In other words, read the contract before signing on the dotted line. Unless you will be uploading photo archives or using your site to swap large files, your small- to mid-size website should normally use no more than 3GB of bandwidth monthly. Watch out for "overage" charges (per additional GB, usually) and consider upgrading your account if the site traffic increases.
2. Disk space - Apply the same skeptical approach to the "unlímited disk space" deals, as you did to the claims about traffic above. Again, the majority of small to mid-size sites need 10-20MB of web space at most, so unless 500MB or "unlímited space" is part of the basic package, don't bite. You can easily determine how much storage you need by checking your file sizes and adding them up - all the HTML pages (which are small) plus all the images (some of which can be big).
3. Uptime ("reliability") – The minimum figure for uptime should be 99%. Today, in fact, that is the minimum advertised amount, as 99.5% or more is referred to all the time. Many people would consider this the most important consideration.
4. Tools and security (FTP, PHP, SSI, etc.) – Some hosts require getting prior approval to install various scripts like CGI or PHP. You would be less constrained with a host that does not make you wait for approval. To properly maintain databases, set up security measures and otherwise customize your site, you need the full tool set. Once you find out what you get in the way of tools, press a bit further and find out about restrictions on their use, if any.
5. Email – What's the use of having a custom-named domain for your business if you continue using Hotmail or other web-based mail applications? Every hosting plan will include e-mail services, allowing you to look and sound like a "real company" with its own e-mail addresses. The quality of such add-ons as auto-responders, mail filters and mailing managers will vary among potential hosts. Don't forget to verify that you will also have "webmail" (web-based access to your mail server) and make sure to evaluate the anti-spam tools that are available.
6. Technical support – As things often break down at the worst possible times, you want tech support available as much as possible. Sometimes "24/7 support" is more like "12/5 support", so find out about coverage on weekends and holidays. It is also important to speak with a human being rather than be stuck in a circle of FAQ pages and e-mail service requests. If you face an emergency that threatens your business, you also want to know that the tech staff is knowledgeable. Ask about their training.
7. Remote controls – It may be called your "control panel", it may be called a "tool kit", but every host will give you utilities with which to manage your account. Often, there is a certain web page established from which to do this. Managing your e-mail, mail accounts, passwords and anti-spam tools are all basic chores for webmasters. With a powerful set of tools, the important control over your business stays in your hands.
8. Server architecture – There are numerous reasons for choosing one type of server over another. If you want to use the ASP web programming language, for example, it is only available on Windows servers. However, cost-wise, it is often better to use a Unix system running Apache server software, which is stable, dependable and lets you manage error pages, block specified IP addresses, stop email harvesting and more, without waiting for your host to approve anything. Also, if yours will be an e-commerce site, you will want to get SSL (Secure Socket Layer), MySQL and shopping cart functionality.
9. Costs and payment plans – Price, quite obviously, is an important factor, but the most expensive hosts are not always the best ones. Consider cost, of course, and beware of dramatic price differentials on what are really quite similar plans. You can pay via annual or quarterly payment plans that will discount the monthly rate, and the more you pay at once (and upfront), the less you will pay per month.
10. Reputation and reviews – Search the Internet and talk to all of your business colleagues. Track down both complaints and praises about your potential hosts, but remember to consider the source of the comments.
You will save yourself a lot of frustration if you do your homework. If you are unclear or uncertain about any of the particulars, ask someone you know who has more expertise for assistance. You can also take the bull by the horns and use the Internet as your school, to learn what you need to know about hosting companies and how they work.
About The Author
Amy Armitage is the head of Business Development for Lunarpages. Lunarpages provides quality web hosting from their US-based hosting facility. They provide a wide-range of services from dedicated server hosting and managed solutions to shared and reseller hosting plans.
Thursday, October 9, 2008
Marketing in a Recession? YES!
Is the current tough market the right time to be slashing your advertising budget? Not if you want your business to survive the economic downturn and lay the groundwork to thrive when the economy improves! Tough times may actually provide us our best opportunity to reach out to our customers with little or no competition because so many of our competitors are doing just the opposite of that in an attempt to save money.
During good times everyone has the money (and bravery) to seek out clients, creating an atmosphere of extreme competition where reaching the consumer with your message proves to be exceedingly difficult. NOW is the time to have faith in your product or service, to reach out to your customers and to secure your success now and into the future. And there are easy and cost effective ways of doing so.
There are some simple things that you can do. Everyone knows about the internet, but not everyone knows the free ways to get exposure on the internet. You can write an article about your industry, or a product, and submit it to one of the many sites that accept them. At the end of your article, you mention your business and have a link to your website. Each site has it's guidelines on how the articles are to be written, so make sure to follow them. This will help establish you as a leader in your industry as long as the information you share is helpful and not self-promoting.
Guerilla marketing is great in slow time. Have some flyers or postcards made. One of your employees or friends can design it or you can find an affordable place to do it for you. During your slow time, have your employees go to a busy area and hand them out. Now you are putting your message directly into the hands of prospective customers. Make sure you have an attractive offer that will entice people to visit your business. Obviously, this is mainly for businesses with a store front, but you can do guerilla marketing online as well.
Guerilla marketing is done differently online. With blogs and social networking sites, there are opportunities to market your business in a different setting. You can create blogs and check the response you get from each entry which can help you check what the market is interested in at any given time. Or you can find blogs that have an issue that your company can help with. Respond to the blog with your company information. You can set up an account with a social networking site, giving more information about your business and connecting to other businesses to network and exchanges leads.
Cross promote with other businesses, in other ways. If you're feeling the pinch of the economy, most likely other businesses in your area/industry are feeling it as well. Find other businesses that don't compete with yours and see about exchanging some flyers or a banner promoting each other's business. Or if your business is online, do a link exchange with other businesses. Do not over due the link exchange or Google may lower your organic search results. Be selective in who you work with both online and in the brick and mortar world.
Press Releases can be a very effective way to bring attention to your business. If you have something that impacts the community, then you can have someone write a press release for you. If you hire someone to do it for you, make sure they know how to write and distribute it. Again, remember the topic must be something that impacts the community and not just a self-serving piece promoting your business.
These are just some of the ideas that will help your business grow in any economy. There are plenty of marketing options out there. You just need to find the ones that work for you.
About the Author: Rob Bedell is an expert in the media industry and has worked in the industry for over 15 years. He has worked with some of the largest media companies in the world, Tribune and Knight-Ridder, as well as helping restructure and rebuild other companies in the Los Angeles, CA Metropolitan area. He now owns a marketing company that helps small to medium sized business, making sure that their marketing pays them back.
During good times everyone has the money (and bravery) to seek out clients, creating an atmosphere of extreme competition where reaching the consumer with your message proves to be exceedingly difficult. NOW is the time to have faith in your product or service, to reach out to your customers and to secure your success now and into the future. And there are easy and cost effective ways of doing so.
There are some simple things that you can do. Everyone knows about the internet, but not everyone knows the free ways to get exposure on the internet. You can write an article about your industry, or a product, and submit it to one of the many sites that accept them. At the end of your article, you mention your business and have a link to your website. Each site has it's guidelines on how the articles are to be written, so make sure to follow them. This will help establish you as a leader in your industry as long as the information you share is helpful and not self-promoting.
Guerilla marketing is great in slow time. Have some flyers or postcards made. One of your employees or friends can design it or you can find an affordable place to do it for you. During your slow time, have your employees go to a busy area and hand them out. Now you are putting your message directly into the hands of prospective customers. Make sure you have an attractive offer that will entice people to visit your business. Obviously, this is mainly for businesses with a store front, but you can do guerilla marketing online as well.
Guerilla marketing is done differently online. With blogs and social networking sites, there are opportunities to market your business in a different setting. You can create blogs and check the response you get from each entry which can help you check what the market is interested in at any given time. Or you can find blogs that have an issue that your company can help with. Respond to the blog with your company information. You can set up an account with a social networking site, giving more information about your business and connecting to other businesses to network and exchanges leads.
Cross promote with other businesses, in other ways. If you're feeling the pinch of the economy, most likely other businesses in your area/industry are feeling it as well. Find other businesses that don't compete with yours and see about exchanging some flyers or a banner promoting each other's business. Or if your business is online, do a link exchange with other businesses. Do not over due the link exchange or Google may lower your organic search results. Be selective in who you work with both online and in the brick and mortar world.
Press Releases can be a very effective way to bring attention to your business. If you have something that impacts the community, then you can have someone write a press release for you. If you hire someone to do it for you, make sure they know how to write and distribute it. Again, remember the topic must be something that impacts the community and not just a self-serving piece promoting your business.
These are just some of the ideas that will help your business grow in any economy. There are plenty of marketing options out there. You just need to find the ones that work for you.
About the Author: Rob Bedell is an expert in the media industry and has worked in the industry for over 15 years. He has worked with some of the largest media companies in the world, Tribune and Knight-Ridder, as well as helping restructure and rebuild other companies in the Los Angeles, CA Metropolitan area. He now owns a marketing company that helps small to medium sized business, making sure that their marketing pays them back.
The Evolution of Online Advertising Technology - More Targeting, Less Privacy (Part One)
Please bear with me as I go through a brief history of basic online advertising. The evolution of targeted online advertising is interesting, because I believe the perceived harmlessness of early advertising technology and targeting tactics lulled many people into a sense of complacency or perhaps even false security.
In the beginning of targeted online advertising, there were banner ads. As many people recall, these were supposed to drive the Internet marketing industry in its infancy. Scads of publishers paid scads of money based on a CPI (cost per impression) model or simply paid huge dollars for banner ads and other targeted online advertising on well-trafficked sites.
Then something crazy happened - nothing. It turns out that the banner advertising technology on the Internet was not the magic bullet it was purported to be. The old way of making money based on providing content (the way magazines and newspapers ran advertising) just didn't seem to work in this context.
This new advertising technology was part of the reason for the collapse of the dot-bomb era. All the talk was about "eyeballs," "stickiness," "bleeding edge," "cradle to grave," and several other terms that, in retrospect, would have sounded more at home in a Wes Craven movie than in an emerging industry. Hundreds, perhaps thousands, of business models depended on a traditional marketing strategy working more or less the same as it always had when introduced into a non-traditional setting.
All the while, one company, originally called GoTo, then Overture, and finally bought by Yahoo!, actually formulated a targeted online advertising system that worked - keyword advertising. Companies could bid on a per-click basis for certain key terms, which sent valuable traffic to its website.
Obviously, the improvement in advertising technology had to do with the model itself, which was perpetuated on relevance. By only bidding on keyphrases that you wanted, you could only pay for visitors who had already shown an interest in your products or services. This targeted online advertising model was soon copied by Google, who tweaked it and made it better.
There were not many raised eyebrows at this time, in terms of privacy. After all, the user was the one entering the query, and nobody suspected at the time that search engines might one day actually create individual profiles on users. We were all just really enjoying "having the information at our fingertips" without the potential hazards of ink stains and paper cuts that traditional research required.
Google then took a similar idea a step further. Instead of just serving up targeted online advertising on its home page, the company created a content distribution network called AdSense. In this program, owners of websites could sign up to have the ads placed on their sites. Google would then use a "contextual" logic to determine which ads to place where. In other words, Google would "read" the content on a page and then serve up targeted online advertising in the area provided by the site owner that was relevant to the content.
There were a few missteps with this new advertising technology (one classic example was when the online version of the NY Post ran a story in 2004 about a murder victim whose body parts had been packed into a suitcase. Running alongside the story was an ad that Google served up for Samsonite Luggage). Yet this targeted online advertising service also caught on, with nary a cry from privacy people. After all, you don't have to visit the sites. And the site owners don't have to sign you up for the service, right?
Suddenly, Gmail was offered and that raised some eyebrows. Gmail, of course, is Google's free email-based platform. Gmail gave people an (at that time) unprecedented 1 gigabyte of email space (Yahoo!, if memory serves, offered 4 megs for free email accounts and charged people for more memory). The only caveat – Gmail would use a similar advertising technology platform as AdSense, but it would decide which ads to serve up by reading through your emails.
Well, this new approach to advertising technology creeped some people out, and privacy advocates were a bit more vocal about using targeted online advertising by parsing through people's emails. A California lawmaker tried to introduce some legislation preventing the practice. International privacy groups chimed in with their own concerns. In the end, however, the fact remained that one had to sign up for a Gmail account and everyone that did was (presumably) aware of how the service worked before they did sign up. So it was an opt-ín system – If you didn't want Google parsing through your email and serving up relevant, targeted online advertising, you didn't have to use the service.
So there we all were, happily surfing away, not a care in the world. What most of us didn't realize was that enough free cookies were being distributed to each of us to turn the otherwise docile Keebler elves into tree-dwelling Mafioso erroneously plotting a turf war.
These cookies, of course, are the ones that websites place on your computer when you visit – little packets of information that record your visit, and sometimes, your activity there. Certainly, there's a legitimate reason for this. When you return to a website, it can help if it remembers your last visit and you can pick up where you left off. Assume, for example, that you were making multiple purchases from an e-commerce site and had a bunch of stuff in your shopping cart but were forced to abandon the site before completion. It's nice to go back and pick up where you left off without having to do it all over again.
Digital advertisers, however, saw another opportuníty for targeted online advertising. They invented advertising technology that would scour through the cookies on your personal machine, figure out what you liked and disliked by looking at the types of sites you went to, and then feed up highly targeted online advertising based upon your browsing history. These companies included aQuantive, DoubleClick, ValueClick, and others. Of the companies I mentioned, only ValueClick is still independent. Google snapped up DoubleClick, while Microsoft snapped up aQuantive. Clearly, these companies believe in the future of Internet advertising technology and also believe in the long-term legality of this technology.
Now some real red flags were raised. I've written about this advertising technology before, so I'm not going to go over it all again here. Suffice to say that some government regulators were pretty skeptical about this new form of advertising technology and there have been numerous suggestions for regulation. The lack of uproar from the public, however, has not really created any backlash for the companies in question. It could be because there is widespread ignorance about Internet advertising technology (and I believe there is, based on conversations with people of average Internet experience). Perhaps a part of it is also that privacy has been eroding on the Internet one incremental step at a time.
To be continued in part two...
About The Author
Scott Buresh is the CEO of Medium Blue Search Engine Marketing, which was named the number one organic search engine optimization company in the world in 2006 and 2007 by PromotionWorld. Scott has contributed content to many publications including The Complete Guide to Google Advertising (Atlantic, 2008) and Building Your Business with Google For Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide. Medium Blue serves local and national clients, including Boston Scientific, DS Waters, and Wake Forest University Baptist Medical Center. Visit MediumBlue.com to request a custom SEO guarantee based on your goals and your data.
In the beginning of targeted online advertising, there were banner ads. As many people recall, these were supposed to drive the Internet marketing industry in its infancy. Scads of publishers paid scads of money based on a CPI (cost per impression) model or simply paid huge dollars for banner ads and other targeted online advertising on well-trafficked sites.
Then something crazy happened - nothing. It turns out that the banner advertising technology on the Internet was not the magic bullet it was purported to be. The old way of making money based on providing content (the way magazines and newspapers ran advertising) just didn't seem to work in this context.
This new advertising technology was part of the reason for the collapse of the dot-bomb era. All the talk was about "eyeballs," "stickiness," "bleeding edge," "cradle to grave," and several other terms that, in retrospect, would have sounded more at home in a Wes Craven movie than in an emerging industry. Hundreds, perhaps thousands, of business models depended on a traditional marketing strategy working more or less the same as it always had when introduced into a non-traditional setting.
All the while, one company, originally called GoTo, then Overture, and finally bought by Yahoo!, actually formulated a targeted online advertising system that worked - keyword advertising. Companies could bid on a per-click basis for certain key terms, which sent valuable traffic to its website.
Obviously, the improvement in advertising technology had to do with the model itself, which was perpetuated on relevance. By only bidding on keyphrases that you wanted, you could only pay for visitors who had already shown an interest in your products or services. This targeted online advertising model was soon copied by Google, who tweaked it and made it better.
There were not many raised eyebrows at this time, in terms of privacy. After all, the user was the one entering the query, and nobody suspected at the time that search engines might one day actually create individual profiles on users. We were all just really enjoying "having the information at our fingertips" without the potential hazards of ink stains and paper cuts that traditional research required.
Google then took a similar idea a step further. Instead of just serving up targeted online advertising on its home page, the company created a content distribution network called AdSense. In this program, owners of websites could sign up to have the ads placed on their sites. Google would then use a "contextual" logic to determine which ads to place where. In other words, Google would "read" the content on a page and then serve up targeted online advertising in the area provided by the site owner that was relevant to the content.
There were a few missteps with this new advertising technology (one classic example was when the online version of the NY Post ran a story in 2004 about a murder victim whose body parts had been packed into a suitcase. Running alongside the story was an ad that Google served up for Samsonite Luggage). Yet this targeted online advertising service also caught on, with nary a cry from privacy people. After all, you don't have to visit the sites. And the site owners don't have to sign you up for the service, right?
Suddenly, Gmail was offered and that raised some eyebrows. Gmail, of course, is Google's free email-based platform. Gmail gave people an (at that time) unprecedented 1 gigabyte of email space (Yahoo!, if memory serves, offered 4 megs for free email accounts and charged people for more memory). The only caveat – Gmail would use a similar advertising technology platform as AdSense, but it would decide which ads to serve up by reading through your emails.
Well, this new approach to advertising technology creeped some people out, and privacy advocates were a bit more vocal about using targeted online advertising by parsing through people's emails. A California lawmaker tried to introduce some legislation preventing the practice. International privacy groups chimed in with their own concerns. In the end, however, the fact remained that one had to sign up for a Gmail account and everyone that did was (presumably) aware of how the service worked before they did sign up. So it was an opt-ín system – If you didn't want Google parsing through your email and serving up relevant, targeted online advertising, you didn't have to use the service.
So there we all were, happily surfing away, not a care in the world. What most of us didn't realize was that enough free cookies were being distributed to each of us to turn the otherwise docile Keebler elves into tree-dwelling Mafioso erroneously plotting a turf war.
These cookies, of course, are the ones that websites place on your computer when you visit – little packets of information that record your visit, and sometimes, your activity there. Certainly, there's a legitimate reason for this. When you return to a website, it can help if it remembers your last visit and you can pick up where you left off. Assume, for example, that you were making multiple purchases from an e-commerce site and had a bunch of stuff in your shopping cart but were forced to abandon the site before completion. It's nice to go back and pick up where you left off without having to do it all over again.
Digital advertisers, however, saw another opportuníty for targeted online advertising. They invented advertising technology that would scour through the cookies on your personal machine, figure out what you liked and disliked by looking at the types of sites you went to, and then feed up highly targeted online advertising based upon your browsing history. These companies included aQuantive, DoubleClick, ValueClick, and others. Of the companies I mentioned, only ValueClick is still independent. Google snapped up DoubleClick, while Microsoft snapped up aQuantive. Clearly, these companies believe in the future of Internet advertising technology and also believe in the long-term legality of this technology.
Now some real red flags were raised. I've written about this advertising technology before, so I'm not going to go over it all again here. Suffice to say that some government regulators were pretty skeptical about this new form of advertising technology and there have been numerous suggestions for regulation. The lack of uproar from the public, however, has not really created any backlash for the companies in question. It could be because there is widespread ignorance about Internet advertising technology (and I believe there is, based on conversations with people of average Internet experience). Perhaps a part of it is also that privacy has been eroding on the Internet one incremental step at a time.
To be continued in part two...
About The Author
Scott Buresh is the CEO of Medium Blue Search Engine Marketing, which was named the number one organic search engine optimization company in the world in 2006 and 2007 by PromotionWorld. Scott has contributed content to many publications including The Complete Guide to Google Advertising (Atlantic, 2008) and Building Your Business with Google For Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide. Medium Blue serves local and national clients, including Boston Scientific, DS Waters, and Wake Forest University Baptist Medical Center. Visit MediumBlue.com to request a custom SEO guarantee based on your goals and your data.
Thursday, October 2, 2008
What Corporates should know about Online Marketing
The most important function of a website is to help a company to sell their services/products to new clients.
When potential new clients/tourists need to choose between two companies with whom they aren't familiar, they are most likely to compare the websites. This is because a website is almost the only method for a person to actually see beforehand what he/she pays for. In general, more than 90% of these potential new client's decisions are decided upon the impression that is reflected from the website, regardless of the competence of these companies. The general truth is that most potential clients do not know how to technically compare companies, and therefore trust that the website's professionalism will reflect the expertise.
Therefore large amounts are invested in corporate website development.
Unfortunately most companies tend to overlook the importance of building a trusted web presence. Without having a web presence with authority almost no new visitors will end up at your website. And since every company wants to expand, they need to focus on improving their web presence in order to increase the chance of getting new customers.
The best and most effective long term solution to increase your web presence is known as Search Engine Optimisation (SEO). It is a highly specialized field that focus on improving the amount of trust the rest of the world will have in your website. The more trust you have, the more potential new clients will visit your website daily.
The amount of trust your website has, is most of the time determined by search engines (for example Google, Yahoo, etc.). This is because the search engines have the most advanced mathematical algorithms available today, hence the acronym, SEO. Of all these search engines, the world's most accepted benchmark of website trust is known as the Google rank (or page rank) of your website. Therefore, if you could increase your Google rank, your number of new visitors to your website will most certainly increase.
Google Rank of well known organisations' home page:
4/10: Pick n Pay, Steers, KWV, News 24
5/10: Anglo Gold, Checkers, Spur, Shoprite, Nedbank, Old Mutual
6/10: Anglo American, Absa, Stellenbosch University, Telkom, MTN, Vodacom, Mobil, Virgin, Standard Bank, Die Burger, Sasol
7/10: McDonald's, Ford, General Electric, Nike, Coke
8/10: General Motors
9/10: Microsoft, eBay, Amazon
10/10: Google, Facebook
Another reason why Search Engine Optimisation (SEO) is so important is because of the quality of the traffic (website visitors) you receive on your website. If somebody visits your website due to a search engine query, as opposed to other reasons (such as typing in the web address/clicking on a link from another website, etc), the new visitor will most likely already be looking for your services. For example, if someone types in the word "wine" in Google, they are probably looking for wine. So if your site comes up first on Google you can probably sell a bottle of wine if your offering is satisfactory. The contrary is that the person accidentally lands on your website, but has no immediate desire for the product or services.
Please note that it is possible to buy quality traffic, but this is expensive (depending on the product value and competition) and only effective in the immediate short term i.e. while it is active. SEO has a long term cumulative effect and is relatively inexpensive to maintain once a certain level of optimisation is reached.
Tips when hiring SEO experts:
- Whenever using a company in order to improve your SEO, always check out the Google Rank of their website. Since SEO is not that well known in management circles, there is a lot of companies that will try to sell SEO skills while there own SEO are terrible.
- Also try to get some form of guarantee. It is very rare that marketing companies ever give guarantees about the effects of their efforts, but if they actually do, you know they are serious about their skills.
- Try to get clear benchmarks to calculate the results of the SEO campaign. For example monitor the number of visitors that your website receives that came from natural search engine queries during and after the time of your campaign. (If your marketing team don't know how to get these figures, don't use them!)
- Make sure your SEO team have a clean record. Sometimes SEO companies may get desperate in order to get results and might step over the moral line by trying to fool search engines with unnatural 'black hat' methods. When caught out, these websites are usually banned from search engines and will not show in any search result. To look into any company's track record simply Google them. Disgruntles clients tend to write their bad experience in public forums that will normally be listed in Google's search results just below the company's own website.
Good luck with your marketing campaign!
About the Author: Wim Conradie is a majority shareholder in Matogen Corporate Web Development (www.matogen.com). He studied electronic engineering, computer sciences & industrial engineering at the University of Stellenbosch, South Africa and started first web development business in November 2003. He has a 'passion for business and adding value to other busnesses'.
When potential new clients/tourists need to choose between two companies with whom they aren't familiar, they are most likely to compare the websites. This is because a website is almost the only method for a person to actually see beforehand what he/she pays for. In general, more than 90% of these potential new client's decisions are decided upon the impression that is reflected from the website, regardless of the competence of these companies. The general truth is that most potential clients do not know how to technically compare companies, and therefore trust that the website's professionalism will reflect the expertise.
Therefore large amounts are invested in corporate website development.
Unfortunately most companies tend to overlook the importance of building a trusted web presence. Without having a web presence with authority almost no new visitors will end up at your website. And since every company wants to expand, they need to focus on improving their web presence in order to increase the chance of getting new customers.
The best and most effective long term solution to increase your web presence is known as Search Engine Optimisation (SEO). It is a highly specialized field that focus on improving the amount of trust the rest of the world will have in your website. The more trust you have, the more potential new clients will visit your website daily.
The amount of trust your website has, is most of the time determined by search engines (for example Google, Yahoo, etc.). This is because the search engines have the most advanced mathematical algorithms available today, hence the acronym, SEO. Of all these search engines, the world's most accepted benchmark of website trust is known as the Google rank (or page rank) of your website. Therefore, if you could increase your Google rank, your number of new visitors to your website will most certainly increase.
Google Rank of well known organisations' home page:
4/10: Pick n Pay, Steers, KWV, News 24
5/10: Anglo Gold, Checkers, Spur, Shoprite, Nedbank, Old Mutual
6/10: Anglo American, Absa, Stellenbosch University, Telkom, MTN, Vodacom, Mobil, Virgin, Standard Bank, Die Burger, Sasol
7/10: McDonald's, Ford, General Electric, Nike, Coke
8/10: General Motors
9/10: Microsoft, eBay, Amazon
10/10: Google, Facebook
Another reason why Search Engine Optimisation (SEO) is so important is because of the quality of the traffic (website visitors) you receive on your website. If somebody visits your website due to a search engine query, as opposed to other reasons (such as typing in the web address/clicking on a link from another website, etc), the new visitor will most likely already be looking for your services. For example, if someone types in the word "wine" in Google, they are probably looking for wine. So if your site comes up first on Google you can probably sell a bottle of wine if your offering is satisfactory. The contrary is that the person accidentally lands on your website, but has no immediate desire for the product or services.
Please note that it is possible to buy quality traffic, but this is expensive (depending on the product value and competition) and only effective in the immediate short term i.e. while it is active. SEO has a long term cumulative effect and is relatively inexpensive to maintain once a certain level of optimisation is reached.
Tips when hiring SEO experts:
- Whenever using a company in order to improve your SEO, always check out the Google Rank of their website. Since SEO is not that well known in management circles, there is a lot of companies that will try to sell SEO skills while there own SEO are terrible.
- Also try to get some form of guarantee. It is very rare that marketing companies ever give guarantees about the effects of their efforts, but if they actually do, you know they are serious about their skills.
- Try to get clear benchmarks to calculate the results of the SEO campaign. For example monitor the number of visitors that your website receives that came from natural search engine queries during and after the time of your campaign. (If your marketing team don't know how to get these figures, don't use them!)
- Make sure your SEO team have a clean record. Sometimes SEO companies may get desperate in order to get results and might step over the moral line by trying to fool search engines with unnatural 'black hat' methods. When caught out, these websites are usually banned from search engines and will not show in any search result. To look into any company's track record simply Google them. Disgruntles clients tend to write their bad experience in public forums that will normally be listed in Google's search results just below the company's own website.
Good luck with your marketing campaign!
About the Author: Wim Conradie is a majority shareholder in Matogen Corporate Web Development (www.matogen.com). He studied electronic engineering, computer sciences & industrial engineering at the University of Stellenbosch, South Africa and started first web development business in November 2003. He has a 'passion for business and adding value to other busnesses'.
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